Frequently Asked Questions
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
WHO OPERATES LENNYMUD.COM?
LennyMud.com is independently owned and operated by Mud Ecommerce (a dba of Lenny Mud Corp). LennyMud Customer Service is available at 856.422.9100.
HOW ARE YOUR ITEMS MADE?
My ceramics are made from two kinds of clay: earthenware and stoneware. I use a variety of methods to make the items I sell: wheel thrown, handbuilt and upcycled--as well as a variety of decorative techniques: free hand painting, screened design and design transfers. Regardless of the materials or technique, you can be sure that the item you purchase is 100% lead free and safe to place in the dishwasher or microwave. I work with all non toxic, eco friendly materials and try to purchase from local suppliers whenever possible. Everything is made with Mud, Sweat & Tears...mostly sweat.
ARE YOUR CERAMICS DISHWASHER AND MICROWAVE SAFE?
We currently create mugs from two different types of clay: earthenware and stoneware. Unless otherwise specified LennyMud ceramic items are safe to dishwash. Care instructions are included with items that require hand washing. LennyMud items are safe to go into the microwave, but all ceramic items may heat up if placed in a microwave for too long at too high a setting, so please test first and use a potholder when removing. Any items with metallic decals and paints are not suitable for the microwave.
HOW AND WHEN DO YOU SHIP ORDERS?
Detailed Shipping Information available here.
IS YOUR SITE SECURE?
We have taken many precautions to insure that shopping at LennyMud.com is safe and secure. We use the industry-standard SSL protocol (Secure Sockets Layer) to ensure that all credit card transactions are secure. The SSL system encrypts information that you submit to us via our Web site when you place an order. Encryption makes it extremely difficult for anyone to intercept information about you, your order, or your credit card information.
CAN I PURCHASE WHOLESALE ITEMS FROM LENNYMUD.COM?
Our wholesale site for retailers is located at www.lennymudwholesale.com